- Shipping Policies
Feeling Hungry? Want to order more than 5 dozen?
We would hate to overcharge you for shipping which is based on recipient's weight and zip code. We are happy to calculate the exact shipping fee for you and contact you directly.
Due to the perishable nature of our cookies, we only ship Priority Overnight or 2nd Day. If you would like to request a specific delivery date or have delivery notes, please add your request in the "Comments" section of the checkout process and we will do all we can to honor your request. Please contact us at 855.557.8838 to confirm your delivery date can be accomodated.
Rush orders will incur additional charges. Shipping is available throughout the United States and Canada. Orders outside of North America, please contact us. We would be happy to ship cookies anywhere on the planet so you can satisfy your cookie craving.
Some things to keep in mind...
Incomplete Address Charge
FedEx charges an additional $11 for an incorrect or incomplete address. This means that if an address is a “street, avenue, place, drive, lane, etc.” you MUST include that as part of the address. We will charge customers the $11 that FedEx charges us for address corrections.
Phone numbers are required for all orders
Please make sure to include apartment number or suite number on all orders. If we put an incorrect address on the package, we will either refund your costs or ship a new package to the recipient at no charge to you. FedEx charges an $11 fee for an address correction. If you call the day an order has been shipped, we can change the address of the package that is in transit for an $11 charge, with the package going to the corrected address without delay.
Please note that orders of 3-dozen or more will be packaged in bulk. Orders of 1 to 2-dozen will be packaged in dozen boxes, and orders of half-dozen will be packaged in half-dozen boxes.